Who we are
This website is operated by Milan Constructions in relation to the Milan Mangalam residential project. Milan Constructions is responsible for the personal information described in this notice. For privacy questions or requests, contact support@milanconstructions.com.
Information we collect
When you submit an enquiry, we collect your name, mobile number, the home configuration you are interested in (if provided), the page from which you contacted us, campaign parameters in the page link (such as UTM tags), the submission time, and the consent wording shown to you. For security and abuse prevention, the website also records a one-way keyed hash of the request IP address and the browser user-agent. The form does not ask for sensitive personal information.
Why we use it
We use the information to respond to your Mangalam enquiry, arrange follow-up about that enquiry, route it to an authorized sales representative, prevent duplicate or abusive submissions, and understand which website or campaign generated the enquiry. We do not use this enquiry consent as permission to send unrelated promotional messages. Any marketing communications require a separate choice where offered.
Who can access it
Your enquiry is available to authorized Milan Constructions sales and administrative personnel who need it to respond. It is processed using the Milan Constructions website and CRM hosted on a third-party virtual private server. Those service providers process information on our behalf to host, secure, back up, and operate these systems. We do not sell enquiry information.
How long we keep it
Website copies of enquiries are scheduled for deletion no later than 12 months after submission. In the CRM, an unconverted enquiry is scheduled for deletion after 12 months without a meaningful update or activity. If an enquiry becomes a booking or customer relationship, related CRM records may be kept under a separate business and legal retention schedule. Backups may retain deleted records for a limited rotation period before they are overwritten.
Your choices and requests
You may withdraw your consent for further enquiry follow-up, or ask to access, correct, or delete your information, by writing to support@milanconstructions.com. Include enough information for us to locate the enquiry, but do not send identity documents unless we ask for them through an appropriate channel. We may retain information where required by law or needed to establish, exercise, or defend a legal claim. Withdrawal does not affect processing that took place before your request.
Security and changes
We use access controls and security measures intended to protect enquiry information. No internet transmission or storage system can be guaranteed completely secure. We may update this notice as our practices or requirements change; the current version will be posted on this page.
Last updated: 4 October 2026